Games are a hands on activity and we want everyone at Fortress to feel comfortable using our devices and spaces to have fun!
All of our controllers and peripherals are sanitised immediately after each use, and PCs are locked after each use until they have been thoroughly cleaned by our staff. Our arcade games are cleaned regularly and have sanitising stations available close by for your convenience. Sanitising stations are available in multiple areas around the venue including one at each entry point of our venue.
We have a contactless menu option available at all tables and PC stations. We also do not accept cash, and instead offer various contactless payment options. Our dining spaces are cleaned and sanitised after each use. All of our cutlery, flatware, and glassware are hot-washed at above 80C. Staff also regularly check and sanitise bathrooms and high contact areas. Where applicable, seating has been spaced out to ensure 1.5 metre distancing. Floor markings have also been placed in certain areas to ensure minimum physical distancing guidelines.
Where possible, seating is socially distanced from other groups.
Patrons under 18 do not need to be vaccinated but must be accompanied by a fully vaccinated adult. Proof of vaccination can be determined through the Service Victoria app, which will link directly to the patron’s vaccination status and provide them with the means to show us proof from their phone.
There is currently no requirement for our patrons to wear masks while in the venue, but it is recommended.
If you are experiencing flu-like symptoms or are generally unwell, please postpone your visit! We’ll be here when you’re feeling better.