Do I need to be vaccinated to visit Fortress Melbourne?There is currently no requirement for our patrons to show proof of vaccination or wear masks while in the venue, but it is recommended to wear a mask while in close proximity with other patrons. If you are experiencing flu-like symptoms or are generally unwell, please postpone your visit! We’ll be here when you’re feeling better.
Do I have to pay to enter Fortress Melbourne?No! Entry to Fortress Melbourne is always 100% FREE to enter. The exception being when there are ticketed events in some areas of the venue.
What is the Alienware Arena? The Alienware Arena is the largest permanent esports structure in the Southern Hemisphere. Anyone has chance to play on stage and feel like a pro, Fortress is home to both professional and amateur tournaments for a range of games! Take a seat and enjoy our top-level esports broadcast on our 200 seat retractable grandstand or pull up a stool in the attached Sports Bar – with food and drinks conveniently available while you cheer on your favourite teams.
What is The Tavern?The Tavern is a themed premium dining experience for all ages. Our very own fantasy styled tavern, where you can dine amongst relics from the past, mounted shields and medieval decor! Enjoy hearty housemade pub fare, finger food, and snacks to fuel your gaming session. The bar caters to all tastes, so whether you’re craving a soft drink, specialty cocktail or our own Fortress Lager, we’ve got something to quench your thirst. The Tavern also has a large library of board games and VIP booths for you and your friends to enjoy, while you feast.
What is the LAN Lounge?The LAN Lounge is our PC gaming area, where you can enjoy uninterrupted gaming with food and drink delivered to your desk, on the highest spec equipment from Alienware.
Where can I get a membership?2020 Memberships sales are now complete. Sign up for more info on our 2021 Memberships at the bottom of this page and you will be the first to find out!
Where can I find and join the Fortress community?Keep up to date with us on socials or hang out with us on our Facebook Group and Discord. Everyone is welcome!
Is Fortress Melbourne kid-friendly?Yes, we want to share our love of gaming with people of all ages! Fortress has a minors policy in place to make sure that everyone can enjoy our venue, regardless of age. Children under the age of 18 need to be accompanied by a responsible adult at all times. Please note that after 7PM we do not allow minors in the venue, and the venue becomes strictly 18+ after 8PM. Please see our minors policy for more information.
Do I need to own or have an account to play games at Fortress Melbourne?We have plenty of guest accounts available, which means you can enjoy the latest releases without needing your own account or to own the title. You can also log into your own accounts if you wish.
What types of games do you have?Fortress Melbourne has a wide variety of games across all major genres like Call of Duty, Fortnite, Dota 2, League of Legends, Fortnite etc. We also have a large board game library located in The Tavern.
Do I need to be good at video games to enjoy Fortress?Not at all! Fortress Melbourne is for all types of gamers, from beginners to pros.
Can I bring my own board games?Yes! Everyone is allowed to bring their own tabletop games to Fortress Melbourne.
Is Fortress wheelchair accessible?Fortress Melbourne is designed to be wheelchair accessible across all three levels of the venue from our streamer pods to the bathrooms and even the Alienware Arena stage!
Do I have to play games at Fortress?Not at all, there is something for everyone at Fortress, including two bars and a themed Tavern restaurant.
Do you have a Public Holiday surcharge?All products incur a 15% surcharge on Public Holidays, we appreciate your support for our staff.
Can I bring outside food and drink?Due to strict food safety laws regulations, we are unable to allow outside food and drinks in our venue.
Do you take cash?We are a cashless venue. We accept credit cards, debit cards and digital forms of payment, through your smartphone or our POS system.
